Legal document
Privacy policy
World of Words: Word Game is a mobile word puzzle game studio in Dallas. This policy explains what information is handled when you use the website, send a contact form, call the desk, download the mobile game, or ask for support at 920 S Harwood St, Dallas, TX 75201, United States. The studio treats player information as a professional record, not as a marketing list. Elena Hart is responsible for studio records. Questions can be sent to [email protected] or raised by telephone on +1 214 664 9110. World of Words: Word Game is a relaxing mobile word puzzle adventure. Connect letters, discover hidden words, and complete crossword-style puzzles in this mobile game.
The policy covers the public website, the contact form, telephone notes, support cards, and gallery screenshots taken with consent. It does not cover websites you visit after leaving this one, or unrelated apps on your own phone. If a family group plays together, each player still has their own record for accessibility and hint preferences. Progress data, if stored, is used only to operate this mobile game and to reply to the questions you send.
Who we are and why we process information
We process information to place support replies, match a player with Marcus Quinn, Priya Shah, or Julian Cole, record accessibility needs and hint preferences, reply to messages, keep quality and incident notes, and operate a safe website and mobile game. We do not sell player lists. We do not run advertising pixels on this site. We do not profile players for credit scoring. Where a form is used, the purpose is studio administration. Where a session occurs, the purpose is to deliver travel puzzles, legend maps, family boards, or daily challenges with attention to comfort and fairness.
Information handled by the site
| Information | Purpose |
|---|---|
| Cookie preference stored in localStorage | Remember whether the essential-storage notice was accepted. |
| Name, email, service, topic, and message submitted through a form | Review and reply to player notes, follow-up questions, rights enquiries, or privacy questions. |
| IP address and browser User-Agent submitted with a form request | Basic abuse prevention, rate limiting, and troubleshooting for the contact route. |
If you telephone the studio, we may write down your name, number, preferred designer, and reply window. If you send a detailed puzzle question, we may keep a brief support card: letter count, destination used, accessibility notes, and the next retry date. Screenshots of a finished crossword are taken only with consent and can be withheld. Payment details used inside the mobile game store are processed by the payment method you choose on that store and are not typed into this website.
Lawful basis
Support and service records are processed because they are needed to perform the reply you asked for. Quality, incident, and reset notes are processed because the studio must run a safe mobile game. Website security logs on form submissions are processed as a legitimate interest in preventing abuse. Cookie-preference storage is processed because you interact with the notice. Where consent is required, for example a gallery screenshot, you may refuse without losing the right to send a standard question. You may withdraw gallery consent later by emailing the studio with the approximate date of the session.
Retention
Form submissions, including IP address and browser User-Agent, are retained for up to 90 days after the last review action unless a longer period is required to resolve a rights request, security issue, or legal obligation. Support cards that record accessibility or a goodwill reset may be kept for up to 24 months so a later session is fairer. Gallery images with consent are kept until the consent is withdrawn or the image is no longer used. Records are then removed from the active store or archived only where tax or legal rules require a longer hold. Browser localStorage remains on your device until you clear it.
Access and protection
Request records are stored in a restricted server directory. Access should be limited to site administrators and authorized hosting administrators. Designers see only the information needed for the puzzle they are answering that day. We do not publish email addresses of players. Staff names on public pages are professional identifiers for the puzzle notes.
Sharing
We share information with hosting and email providers who process it on the studio's instructions. We may share information with professional advisers or authorities when required by law. We do not share player records with unrelated game studios. If a family group writes together, only the details needed to schedule the reply are stored against that note. We will not discuss one player's accessibility note with another player. Store platforms that sell this mobile game have their own privacy rules for purchases.
Your rights
You may ask for a copy of the information we hold, ask us to correct it, ask us to delete it where we do not need to keep it, or object to a use that is based on legitimate interests. You may also complain to a data protection authority in your country. These rights are not unlimited: we may retain a record of a disputed incident, an unpaid fee, or a legal hold. We will not publish your unfinished boards.
Deletion and privacy questions
Email [email protected] . For deletion requests, include the email address used in the original submission so the record can be located. Telephone +1 214 664 9110 if you cannot access email. Do not send extra copies of identity documents unless we ask for them to confirm a difficult match.
Children
The website is written for adult players. A young person may play a suitable session of this mobile game only with a responsible adult. We do not knowingly collect online form data from children for marketing.
Website details
Game name: World of Words: Word Game. Service model: Dallas mobile word puzzle game. Address: 920 S Harwood St, Dallas, TX 75201, United States. Email: [email protected]. Telephone: +1 214 664 9110.